Terms & Conditions

Effective Date: Saturday 3/14/2026
Website: drharleenquinnzelle.com
Business Name: Dr. Harleen Quinn Zelle

Welcome to DrHarleenQuinnZelle.com. By using this website, booking services, purchasing coaching, downloading resources

, or otherwise interacting with this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

1. Website Use

This website is intended to provide information, education, resources, and access to coaching-related services. You agree to use this

website only for lawful purposes and in a way that does not infringe on the rights of others or interfere with the operation of the website.

2. Coaching Disclaimer

All coaching services, content, courses, readings, written reflections, and materials on this website are for educational, informational, and

personal development purposes only.

Coaching is not therapy, counseling, psychiatric care, medical treatment, legal advice, or financial advice. Participation in coaching does not

create a therapist-patient, doctor-patient, attorney-client, or other licensed professional relationship.

If you are experiencing a medical or mental health emergency, call 911 or 988 immediately, or contact a licensed emergency provider.

3. No Guarantees

We do not guarantee specific results from coaching, digital products, courses, written reflections, sessions, or any other services

offered through this website. Your results depend on many factors, including your own participation,

circumstances, consistency, and implementation.

4. Eligibility

You must be at least 18 years old to use this website or purchase coaching services,

unless a parent or legal guardian has expressly consented

where legally permitted.

5. Bookings, Payments, and Third-Party Platforms

Appointments, forms, checkout, scheduling, and payments may be handled through third-party platforms such as website tools,

payment processors, scheduling systems, and form providers. By using those services, you may also be subject to their

terms and privacy practices.

You agree to provide current, complete, and accurate information when booking or purchasing.

6. Coaching Client Responsibilities

By participating in coaching, you understand and agree that:

you are responsible for your own decisions, actions, and well-being.

you are responsible for showing up honestly and respectfully.

coaching may involve reflection on emotional patterns, but it is not a substitute for licensed care.

if you disclose an immediate threat of harm to yourself or others, emergency action may be taken consistent with

applicable law and safety needs.

7. Cancellations, Rescheduling, and Refunds

All refund, cancellation, rescheduling, and no-show policies should be reviewed before purchase or booking.

Use this only if accurate for your business:
Sessions canceled with at least 24 hours’ notice may be rescheduled. Missed sessions or late cancellations may be forfeited. Digital products,

downloadable materials and completed coaching sessions are non-refundable unless otherwise stated in writing.

8. Intellectual Property

All content on this website, including but not limited to text, branding, graphics, downloads, written reflections, course materials, worksheets,

meditations, videos, and coaching resources, is owned by or licensed to us and is protected by copyright and other intellectual property laws.

You may not copy, reproduce, republish, modify, distribute, sell, or exploit any content without prior written permission.

9. Testimonials

Testimonials and client experiences shared on this website or in marketing materials reflect individual experiences.

They are not guarantees of future results.

10. Prohibited Use

You agree not to:

use the website for unlawful, abusive, or fraudulent purposes;

attempt to gain unauthorized access to the website or connected systems;

copy or scrape content without permission;

submit false information through forms or bookings;

use this website in a way that could damage the business or interfere with other users.

11. Third-Party Links

This website may include links to third-party websites or services. We are not responsible for

the content, terms, policies, or practices of those third parties.

12. Limitation of Liability

To the fullest extent permitted by law, Dr. Harleen Quinn Zelle and affiliated parties shall not be liable for any indirect, incidental,

consequential, special, or punitive damages arising from your use of this website, coaching services, digital products, or related materials.

Your use of this website and services is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless Dr. Harleen Quinn Zelle, the business, and affiliates from claims, damages,

liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights.

14. Governing Law

These Terms shall be governed by the laws of the State of Colorado, without regard to conflict-of-law rules.

15. Dispute Resolution

Only keep this if you want arbitration:
Any dispute arising out of or relating to these Terms or services shall first be attempted to be resolved informally. If unresolved, the dispute may be submitted to binding arbitration in Colorado, except where prohibited by law.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the website means you accept the updated Terms.

17. Contact

For questions about these Terms, contact:
[email protected]

Privacy Policy

Effective Date: March 14,2026
Website: drharleenquinnzelle.com
Business Name: Dr. Harleen Quinn Zelle

This Privacy Policy explains how we collect, use, store, and share your information when you visit this website, submit a form

, book a service, purchase coaching, join email or SMS communications, or otherwise interact with us.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide directly

name

email address

phone number

mailing or billing information

appointment details

messages you send us

intake form responses

coaching goals and expectations

pronouns

emergency contact information

responses about prior therapy, self-development, emotional readiness, and other coaching-related background

safety-related responses you voluntarily provide

signatures or acknowledgments submitted through forms

This reflects the kinds of information currently requested in your coaching intake and participation forms.

Information collected automatically

We may collect basic technical data such as:

IP address

browser type

device type

pages viewed

referring website

date/time of visit

cookie or analytics data

2. How We Use Your Information

We may use your information to:

respond to inquiries

provide coaching services

review applications or intake forms

schedule appointments

process purchases and payments

send confirmations, reminders, updates, and support messages

provide email or SMS communications you requested

improve our website, content, offerings, and client experience

maintain safety and respond to urgent situations when necessary

comply with legal obligations

3. Sensitive and Coaching-Related Information

Because coaching intake may involve personal, emotional, or health-adjacent information, we treat that information with care and use it only as reasonably necessary to provide services, manage client relationships, maintain safety, and run the business.

Important: Unless we are legally operating as a HIPAA-covered entity or business associate, this website and coaching business are not representing themselves as HIPAA-covered services. HIPAA applies to covered entities and business associates under federal law.

4. How We Share Information

We do not sell your personal information.

We may share information only as needed with:

website hosting providers

form providers

scheduling tools

payment processors

email or SMS service providers

contractors or service providers assisting the business

legal, compliance, or emergency authorities where required by law or necessary to address an immediate safety concern

5. Emergency and Safety Situations

If you voluntarily disclose an immediate threat of harm to yourself or others, information may be shared with emergency contacts, emergency responders, law enforcement, or other appropriate parties when reasonably necessary to protect safety, consistent with applicable law and the safety language used in your current coaching forms.

6. Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, and support marketing efforts. You can usually manage cookies through your browser settings.

7. Data Retention

We retain information for as long as reasonably necessary to:

provide services,

maintain business and legal records,

resolve disputes,

enforce agreements,

and comply with legal obligations.

When information is no longer needed, we will delete it or de-identify it where reasonably practical.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, internet transmission, email system, or online storage platform can be guaranteed 100% secure.

9. Your Choices

You may:

opt out of marketing emails using the unsubscribe link;

contact us to update or correct your information;

request deletion of information, subject to legal, contractual, safety, or recordkeeping obligations;

opt out of SMS communications where applicable.

10. Colorado Privacy Notice

Colorado’s Privacy Act gives certain rights to Colorado consumers when a business falls within the law’s scope, including rights to access, correct, delete, and opt out of certain processing. The law generally applies to businesses meeting specific thresholds. Even where not legally required, we aim to respond reasonably to privacy requests submitted to us.

To make a privacy request, contact us at the email listed below and include enough information for us to verify your request.

11. Children’s Privacy

This website and coaching services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website without appropriate legal authorization.

12. Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

14. Contact

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Dr. Harleen Quinn Zelle

[email protected]

© Dr.HarleenQuinnZelle 2026

All Rights Reserved